COVID-19 measures in No.14

At No.14 our top priority is the wellbeing of our guests and staff. We are therefore testing all of our chalet staff for COVID-19 before the arrival of any new guests. In line with the procedures put in place by the Federal Government of Switzerland and the Canton of Valais, No.14 Verbier has adopted the following protocol since December 1st 2020 and until further notice:


Personal Protective Equipment (PPE): To keep everyone safe and healthy, our team members will be temperature checked daily. They will wear face masks at all times whilst they are in the chalet and in our vehicles. We request that our guests also wear masks in our chauffeured vehicles (disposable masks provided) and in the common areas of the chalet. Once sitting down to have food or a drink, your mask can be removed.


Disinfecting: We have increased disinfection and cleaning of all high-contact surfaces, including tables, bar, spa area, vehicles, door handles and all touch points. Please note our 3 vehicles provide a dedicated chauffeur service to our guests at No.14, and they are not used for any other purpose.


Keeping everyone safe: We ask our guests to use the hand sanitiser provided throughout the chalet and in our chauffeured vehicles. We have also included pocket sanitisers in every bedroom, which we encourage our guests to take out with them and use regularly whilst using all of the ski lifts and visiting restaurants.  If any of our guests are feeling unwell or showing any symptoms, they must notify a member of our management team immediately.



  • Our spa area is cleaned every day and the towels are all washed above 60 degrees.
  • Our treatment rooms and beds are disinfected between every treatment.
  • Massage therapists are temperature checked daily. They will wash hands between each treatment and will be wearing face masks.
  • Each client will be temperature checked on entering our treatment rooms.


General: We kindly ask all of our guests not to invite non-residents into No.14.

You will need to download the Social Pass app which is required by most restaurants and shops in Verbier for entry.


Further Information on COVID-19 measures in Switzerland


Face Masks: It is compulsory to wear a face mask in:

  • All enclosed places accessible to the public, including in outdoor spaces such as terraces of restaurants and bars, shop forecourts and markets.
  • In busy pedestrian areas, such as outside the main lift station, Medran and whilst walking on the rue de Medran between Place Centrale and the W Hotel.
  • On all public transport in Switzerland, train stations (including on platforms), airports, bus and tram stops, in all ski lift facilities (including bubble car, funispace, cable cars & chairlifts) and in all queues and gathering places.
  • Children up to the age of 12 are exempt from having to wear a face mask.

Fewer people in shops:

  • In shops, you must keep 10 square metres between each customer, this is to ensure more space and less people in stores at the same time.


  • From December 26th 2020 all restaurants and bars are closed and available for takeaway only.


Night clubs & Late night Bars

  • Late-night bars, night clubs, discotheques and comparable or similar places are completely closed.


Ski Areas:

The new regulations, which came into force on December 9th 2020, mean that the operation of a ski area requires a permit from the responsible cantonal authority.

To open, resorts must apply for a permit and will receive one if:

  • The epidemiological situation is favourable
  • The test and trace system works 100%
  • Hospitals must have empty beds – for broken legs as well as Covid cases
  • Enclosed lifts must only be two-thirds full.

Resorts can lose their permits if they do not comply.


Traveling & quarantine:

    • Travellers arriving from certain regions must go into quarantine on arrival in Switzerland. Further information and a list of countries with a high risk of infection are available on the website of Federal Office of Public Health (FOPH).