COVID-19 measures in No.14

At No.14 our top priority is the wellbeing of our guests and staff. We are therefore testing all of our chalet staff for COVID-19 before the arrival of any new guests. In line with the procedures put in place by the Federal Government of Switzerland and the Canton of Valais, No.14 Verbier has adopted the following protocol since December 1st 2020 and until further notice:


Personal Protective Equipment (PPE): To keep everyone safe and healthy, our team members will be temperature checked daily. They will wear face masks at all times whilst they are in the chalet and in our vehicles. We request that our guests also wear masks in our chauffeured vehicles (disposable masks provided) and in the common areas of the chalet. Once sitting down to have food or a drink, your mask can be removed.


Disinfecting: We have increased disinfection and cleaning of all high-contact surfaces, including tables, bar, spa area, vehicles, door handles and all touch points. Please note our 3 vehicles provide a dedicated chauffeur service to our guests at No.14, and they are not used for any other purpose.


Keeping everyone safe: We ask our guests to use the hand sanitiser provided throughout the chalet and in our chauffeured vehicles. We have also included pocket sanitisers in every bedroom, which we encourage our guests to take out with them and use regularly whilst using all of the ski lifts and visiting public places.  If any of our guests are feeling unwell or showing any symptoms, they must notify a member of our management team immediately.



  • Our spa area is cleaned every day and the towels are all washed above 60 degrees.
  • Our treatment rooms and beds are disinfected between every treatment.
  • Massage therapists are temperature checked daily. They will wash hands between each treatment and will be wearing face masks.
  • Each client will be temperature checked on entering our treatment rooms.


General: We kindly ask all of our guests not to invite non-residents into No.14.

You will need to download the Social Pass app which is required by essential shops in Verbier for entry.


Further Information on COVID-19 measures in Switzerland


Face Masks: It is compulsory to wear a face mask in:

  • All enclosed places accessible to the public, including in outdoor spaces such as terraces of restaurants and bars, shop forecourts and markets.
  • In cars carrying two or more people.
  • In busy pedestrian areas, such as outside the main lift station, Medran and whilst walking on the rue de Medran between Place Centrale and the W Hotel.
  • On all public transport in Switzerland, train stations (including on platforms), airports, bus and tram stops, in all ski lift facilities (including bubble car, funispace, cable cars & chairlifts) and in all queues and gathering places.
  • Children up to the age of 12 are exempt from having to wear a face mask.


  • Shops and markets selling non-essential goods are closed. Click-and-collect is still allowed.
  • Shops selling everyday consumer goods are open. This includes stores selling food, pharmacies, drugstores, telecoms outlets, venues offering maintenance and repair services such as laundries, garages and bicycle shops (providing they offer a repair service), florists, gardening and DIY stores, petrol stations, post offices, banks, travel agencies and hairdressers.
  • Sports stores can open their rental and repair departments; sales areas are closed, but customers can still order for in-chalet fittings.


  • From December 26th 2020 until Feb 28th 2021 all public eating and drinking establishments (restaurants, breweries that open on occasion, bars and cafes – including those attached to bakeries, petrol stations and railway stations, in hotels and at campsites) are closed to the public.

    Subject to the following exceptions:
    – Home food delivery and distribution services, until 11 pm only;
    – Markets at which eating and drinking on site is forbidden;
    – Take-aways with counter service and social distancing measures, only to 11 pm;
    – Restaurants attached to hotels, but exclusively for the use of residents and in line with the tightened health regulations: compulsory masks, also for staff; clients seated, maximum 4 people per table unless they all live in the same household, with 1.5 m separating people seated at different tables in the absence of other protection measures (Plexiglas). Until 11 pm only.


Night clubs & Late night Bars

  • Late-night bars, night clubs, discotheques and comparable or similar places are completely closed.


  • Gatherings of more than 5 people in public places are forbidden including ski areas, hotels & rented chalets, unless your household exceeds 5 people. If more than five people live in the same household they can spend time together. The family life or cohabitation of people in the same household does not count as an event or gathering that would be subject to the 5-person rule.
  • Private events organized within the family circle and between friends (in places that aren’t accessible to the public, for example at home) are limited to 5 people.
  • The maximum number of people includes children.

Ski Areas:

The new regulations, which came into force on December 9th 2020, mean that the operation of a ski area requires a permit from the responsible cantonal authority.

To open, resorts must apply for a permit and will receive one if:

  • The epidemiological situation is favourable
  • The test and trace system works 100%
  • Hospitals must have empty beds – for broken legs as well as Covid cases
  • Enclosed lifts must only be two-thirds full.

Resorts can lose their permits if they do not comply.


Traveling & quarantine:

    • Travellers arriving from certain regions must go into quarantine on arrival in Switzerland. Further information and a list of countries with a high risk of infection are available on the website of Federal Office of Public Health (FOPH).